Hoola Flow
Operating under Sage Wellness Collective
ABN 56 165 318 619
Practitioner: Sophie Else

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1. Introduction

Hoola Flow, operating under Sage Wellness Collective (ABN 56 165 318 619) and facilitated by Sophie Else, is committed to protecting your privacy and maintaining the confidentiality of your personal information.

This policy outlines how your personal information is collected, used, stored, and protected.

2. Collection of Personal Information

When you book a session with Hoola Flow, you may be required to provide personal information including:

• Full name

• Contact details (email and phone number)

• Relevant health history and medical information

• Emergency contact details (if required)

Upon booking, you will be emailed a confidential client intake form to complete. This form ensures your session is safe, appropriate, and tailored to your needs. It protects both practitioner and client by establishing informed consent and clear communication.

3. Use of Personal Information

Your personal information will only be used for:

• Appointment scheduling and communication

• Providing safe and appropriate bodywork services

• Maintaining professional records

• Legal and insurance requirements

Your information will never be sold, shared, or disclosed to third parties unless required by law.

4. Storage and Security

All client records are stored securely and treated as strictly confidential. Reasonable steps are taken to protect your information from misuse, loss, unauthorised access, modification, or disclosure.

5. Professional Boundaries and Right to Refuse Service

Hoola Flow is a professional bodywork and healing practice grounded in safety, respect, and integrity.

Sophie Else reserves the right to refuse or cancel a booking or session at any time if she feels uncomfortable, unsafe, or if professional boundaries are not respected.

6. Consent

By booking a session with Hoola Flow, you acknowledge and agree to the terms outlined in this Privacy Policy.